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Increasing your fundraising income by measuring, understanding and improving your supporter experience.

The Chase Index is a vibrant membership community, sharing and growing together.

 

Join our supportive community of 50+ charities improving their supporter experience, based on research from millions of supporters across all types of causes.

 

For the first time, you will be able to: 

  • gain insights into the key drivers of your supporter experience by measuring Loyalty

  • identify actions to improve your communications & supporter experience

  • provide concrete evidence of the impact of these improvements

  • develop a long-term research-based supporter stewardship programme 

 

The Chase Index provides charities with actionable insights, enabling better decision making to improve supporter stewardship programmes, control costs and increase fundraising revenue.

​​​​​​​What are the benefits of becoming a member?

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As a member, you will be able to:

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  • measure your supporter experience

  • understand why your supporters give to you and what makes them uniquely loyal to you

  • work with our experts to identify where your strengths are and, crucially, where your opportunities are to improve your supporter experience

  • gain support in developing practical supporter experience and supporter journey strategies

  • benchmark your supporter loyalty, and measure the effectiveness of your communications in growing it

  • compare your loyalty scores to more than 50 other charities

  • grow your fundraising income

 
Is The Chase Index right for your charity?


We would be delighted to have a no obligation chat about whether your charity could benefit - simply fill in the form with your details and we'll be in touch.

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